Security

Enterprise-grade security for your voice AI platform

Data Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.

Infrastructure Security

Our infrastructure is hosted on enterprise-grade cloud providers with SOC 2 Type II compliance.

Access Control

Multi-factor authentication, role-based access control, and least privilege principles.

24/7 Monitoring

Continuous security monitoring, threat detection, and automated incident response.

Data Isolation

Customer data is logically isolated and segregated to prevent unauthorized access.

Regular Audits

Periodic security assessments, penetration testing, and vulnerability scanning.

Our Security Commitment

At AfriVoices, security is not an afterthought—it's built into every layer of our platform. We employ industry-leading practices to protect your data and ensure the integrity of our service.

Technical Security Measures

Encryption Standards

  • TLS 1.3 for data in transit
  • AES-256 encryption for data at rest
  • End-to-end encryption for sensitive operations

Network Security

  • Web Application Firewall (WAF)
  • DDoS protection and rate limiting
  • Intrusion Detection and Prevention Systems (IDS/IPS)
  • Regular vulnerability assessments

Application Security

  • Secure coding practices and code reviews
  • Automated security testing in CI/CD pipeline
  • Regular dependency updates and patch management
  • OWASP Top 10 vulnerability protection

Organizational Security

Employee Security

  • Background checks for all employees
  • Security awareness training
  • Strict access control policies
  • Non-disclosure agreements

Incident Response

  • 24/7 security operations center
  • Defined incident response procedures
  • Automated threat detection
  • Transparent breach notification

Compliance & Certifications

AfriVoices is committed to maintaining compliance with industry standards and regulations:

  • GDPR Compliant
  • ISO 27001 (In Progress)
  • SOC 2 Type II (Planned)
  • Data Protection Act (Kenya)

Data Protection

Input Text: Processed in real-time and not permanently stored on our servers.

Generated Audio: Temporarily cached for delivery, then automatically deleted after 30 days.

Account Data: Stored securely with encryption and access controls.

Payment Information: Never stored on our servers—processed by PCI DSS compliant providers.

Responsible Disclosure

Found a security vulnerability? We appreciate responsible disclosure. Please report security issues to:

security@afrivoices.com

We commit to acknowledging reports within 48 hours and providing updates on resolution.

Contact Security Team

  • Security Issues: security@afrivoices.com
  • Privacy Questions: privacy@afrivoices.com
  • General Support: support@afrivoices.com