Terms of Service
1. Agreement to Terms
By accessing or using AfriVoices ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
AfriVoices is operated by Shoman Group ("Company", "we", "us", or "our").
2. Description of Service
AfriVoices provides AI-powered voice synthesis services optimized for African languages and accents, including:
- Text-to-speech conversion
- Voice customization
- API access for developers
- Audio file generation and download
3. Account Registration
3.1 Account Creation
- You must provide accurate, complete information when creating an account
- You must be at least 18 years old or have parental consent
- One person or business may maintain only one active account
- You are responsible for maintaining the security of your account credentials
3.2 Account Responsibilities
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use
- We are not liable for any loss or damage from your failure to maintain security
4. Acceptable Use
4.1 Permitted Uses
You may use AfriVoices for:
- Creating voice content for legitimate business purposes
- Educational and research applications
- Personal creative projects
- Accessibility applications
4.2 Prohibited Uses
You may NOT use AfriVoices to:
- Create content that impersonates real individuals without consent
- Generate misleading, deceptive, or fraudulent content
- Produce content that violates any laws or regulations
- Create content that infringes on intellectual property rights
- Generate harmful, abusive, or offensive material
- Engage in any automated scraping or data harvesting
- Resell or redistribute the service without authorization
5. Pricing and Payment
5.1 Service Plans
- Free Tier: Limited usage as specified on our website
- Paid Plans: Various subscription tiers with different features and limits
- Prices are displayed in KES and may vary by region
5.2 Billing
- Subscription fees are billed in advance on a monthly or annual basis
- Payment is due immediately upon subscription
- We accept credit cards, M-Pesa, and other payment methods as available
- All fees are non-refundable except as required by law
5.3 Price Changes
- We may change our prices with 30 days' notice
- Continued use after price changes constitutes acceptance
- You may cancel before changes take effect
6. Intellectual Property Rights
6.1 Our Rights
- AfriVoices platform, technology, and trademarks belong to us
- You may not copy, modify, or reverse engineer our service
- All voice models and underlying technology remain our property
6.2 Your Rights
- You retain ownership of your input text
- You receive a license to use the generated voice output
- Generated audio can be used commercially within the scope of your plan
7. Termination
7.1 By You
- You may cancel your subscription at any time
- Cancellation takes effect at the end of your billing period
- No refunds for partial billing periods
7.2 By Us
We may suspend or terminate your account for:
- Violation of these Terms
- Non-payment
- Fraudulent or illegal activity
- Abuse of the service
8. Disclaimers
Important Notice
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR PURPOSE, AND NON-INFRINGEMENT.
9. Limitation of Liability
Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID IN THE LAST 12 MONTHS. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
10. Governing Law
These Terms are governed by the laws of Kenya, excluding conflict of law provisions. Disputes shall be resolved through binding arbitration in Nairobi, Kenya.
11. Changes to Terms
- We may modify these Terms at any time
- We will notify you of material changes via email or service notification
- Continued use after changes constitutes acceptance
- Changes take effect 30 days after notification
12. Contact Information
For questions about these Terms:
- Email: legal@afrivoices.com
- Support: support@afrivoices.com
- Address: Shoman Group, Nairobi, Kenya
BY USING AFRIVOICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.